FREE SHIPPING on ORDERS $50 & UP
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FREE SHIPPING on ORDERS $50 & UP
Cart 0

Shipping policy

All orders ship from the United States. Shipping confirmation and tracking is sent automatically when an order is fulfilled. 

Our domestic shipping rates are as follows:

  • Orders below $50.00, the rate is $3.99 within the United States
  • Orders above $50.00, the rate is free within the United States

Currently, altCookingHub.com does not offer international shipment. For Canada, the customers will be responsible for Canadian tax which will be charged when delivered by the carrier company. Note that some of our products are also available in Amazon.

Most domestic shipments within the 48 contiguous states will arrive within 4-7 days of being shipped. If a package still hasn’t arrived after 10 days, a formal search request can be submitted to the shipping carrier company. Please let us know if we can assist in this process.

If you need a next day air or two day air shipping guaranteed, please email us with your order number at orders@altcookinghub.com and we will try to assist you and provide you the details.

altCooking Hub is not responsible for additional shipping charges if the package is returned to our shop because of an address error, customer absence, or package refusal. If an address needs to be changed after the order has been placed, please let us know as soon as possible. We will do our best to make the necessary changes, but are not responsible for packages that have already shipped.

Sometimes the carrier tracking information indicates that a package has been delivered, but you can’t find it. Before reaching out to us, please take the time to consider the following:
1. Delivery confirmation usually specifies where the package was left (e.g. mailbox or front porch), but this is often incorrect. Please check all doors and porches. Check with neighbors, as the delivery person may have gotten the address wrong.
2. Check with your local post office. Sometimes packages are accidentally scanned as delivered, when in fact they were returned to the post office because of an issue with delivery (e.g. the package did not fit in your mailbox).